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At college, I studied a computer systems BTEC national diploma, using green screen VAX terminals and learning Turbo Pascal, it was my first exposure to effective system design and efficient coding. After college, I became a sales assistant at an electrical retailer and stayed for longer than planned (good commission!). It taught me some great fundamental qualities including the effective communication of technical information into a understandable and relational way leading to a sale. I didn’t see a product as a product, I didn’t see a customer as simply another sale, I saw the transition from interest to purchase as a solution.
Retail gave me the skills to listen, understand, convey and solve a solution leading to successfully reaching sales targets and the knowledge that I had helped many happy customers.